Let's get it sorted.
We don't use outsourced support desks or endless AI chatbots to handle our customers. When you reach out to us, you are speaking directly to the team in Boise who actually built the platform.
Email Us
Whether you have a question about a specific broker, billing, or your dashboard, drop us a line from your preferred secure email client.
Response Times
We aim to reply to all support inquiries within 24 to 48 hours. We process tickets manually to ensure your issue is properly investigated.
Operating Hours
Our core team operates Monday through Friday, 9:00 AM to 5:00 PM Mountain Time (MT). Weekend support is limited to critical infrastructure issues.
Security Researchers
Have you discovered a potential security vulnerability or infrastructure bug? Please review our responsible disclosure process before reaching out.